Marv\'s Blog

A catchup with the annoying people | September 25, 2006

Royal Mail
An official complaint has been filed regarding the delivery person’s inability to press a buzzer. “Flat Lock”. Of course the front door to the flat was locked, it’s meant to stop people from wandering in off the street. You see those shiny buttons with numbers on ? You press them to talk to the person living at the relevant address. Grrr.
Endsleigh Insurance
The quest to have my iBook charger replace is still on going, as the situation stands, 1 of 3 situations have occured:

  • Lakeside had a clerical error asking me to send them the charger and just haven’t sent a replacement. Since June.
  • The staff at Endsleigh Insurance Durham lost the charger. Again.
  • The staff at Endsleigh Insurance Durham were lying when they said they had found the charger the last time it went missing.
I’m currently waiting for a call back due in the next 5-10 minutes.
Toucan
My complaint is being handeled through OTELO

1 Comment »

  1. I just hate that hanging on – waiting for someone to answer the phone to deal with the complaint.
    They get awy with bad service because in end most of us are tired to persue the complaint and the bad service further.

    Comment by Flower Damozel — September 29, 2006 @ 8:14 am


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