Marv\'s Blog

The Government Are Arseholes

November 17, 2005
1 Comment

or Why I’ve missed Uni.

Here’s the situation: I need medication otherwise I have to be in constant pain all day.

Here’s the problem: I can’t afford to buy my prescriptions.

Here’s why the Government are Arseholes: The people from the NHS told me that the Government has a fixed limit across all courses for how much they think students should be spending on books (not materials or software or hardware), regardless of what course they are on.

Here’s what this means to me: According to what the Government think I need to spend on books (not materials or software or hardware) I am earning more money than I need, even though my only source of income is my Student Loans. It also means I have to pay for pretty much any medical thing I’d get off the NHS (although some of it is subsidised I still have to pay money), and I have pay for the full amount of my prescriptions.

Why I can’t afford to pay for my prescriptions:

  1. Arriva fucked up and sent me my bus pass about 2 weeks late, then failed to send out the plastic sleeve it goes in
    • This resulted in me missing my NERAC assessment.
    • This also resulted in me missing about a week of Uni because I had to buy tickets the previous weeks when I was expecting my pass to arrive.
    • Note that they only sent me my bus pass when I complained to them several times (on the phone and email) about not getting it.
  2. Novatech screwed up my order- the whole thing with having to wait over a month for them to send out a working laptop.
    • The stress from this made me ill enough to miss a few days from Uni.
    • They’re still giving me the run around with regards to further refunds.
    • I would not recommend ever buying anything from Novatech unless you lived in Portsmouth, as it’d be cheaper to get your stuff by walking into the shop, cheaper to get it fixed, and cheaper to get them to listen to you. In fact I wouldn’t recommend getting anything from them at all.
    • *Had to spend money on phone calls needlessly.
Posted in Arriva North East, Bad Customer Service experiences, County Durham Government, Durham LEA, English Government, NHS, Novatech, University of Sunderland
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