Marv\'s Blog

spammers seem to be getting bored…

April 29, 2007
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This is a subject from a recent spam email I recieved: This is the address of the first instruction following the zero terminating byte.

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Posted in Diaries of the Possessed

a note to outsourced telemarketers

March 2, 2007
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I can’t understand a word you’re saying does not mean “Please shout down the phone”.

Posted in Bad Customer Service experiences, telemarketers

/me waves Toucan goodbye

February 14, 2007
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At around 4am GMT, I switched over to Zen. The initial speed was 4meg, although over the next week my speed is likely to fluctuate anywhere between 2meg and 8meg. Here’s hoping it’s higher ^_^

Posted in ADSL, Bad Customer Service experiences, Toucan Internet

An update on the bad customer service experiences

February 2, 2007
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Endsleigh Insurance

  1. They lost the charger again.
  2. They canceled my claim with Lakeside (the peeps who handle their electricals claims) without my permission or without following their own procedures (the member of staff didn’t leave their name with Lakeside).
  3. They claimed to have sent me a letter advising me to contact the Police to report the charger stolen.
  4. I finally received the damn charger, and now I’m just waiting to get my iBook back from upgrades ^_^

Toucan

  1. OTELO seemed to have lost the email confirming my acceptance of their final decision 2 months ago, and have only just this week contacted Toucan.
  2. Toucan have 28 days to:
    • Issue a letter of apology
    • Refund the difference between the 1MB and 2MB plans for the duration of my usage of their service for failing to confirm my line was able to support the 2MB (ignoring the fact my line never had any problem supporting 2MB ADSL, but that’s Toucan’s reason for the problems they caused)
    • Issue a “goodwill credit” of £45
    • Correct the packet loss and connection problems with in 4 weeks
    • If they can’t fix the problems that they’ve been causing for over a year, they let me out of my contract. Which is due to expire soon anyway because the problem has been going on for so long…..
Posted in Bad Customer Service experiences, Endsleigh Insurance, Toucan Internet

A catchup with the annoying people

September 25, 2006
1 Comment
Royal Mail
An official complaint has been filed regarding the delivery person’s inability to press a buzzer. “Flat Lock”. Of course the front door to the flat was locked, it’s meant to stop people from wandering in off the street. You see those shiny buttons with numbers on ? You press them to talk to the person living at the relevant address. Grrr.
Endsleigh Insurance
The quest to have my iBook charger replace is still on going, as the situation stands, 1 of 3 situations have occured:

  • Lakeside had a clerical error asking me to send them the charger and just haven’t sent a replacement. Since June.
  • The staff at Endsleigh Insurance Durham lost the charger. Again.
  • The staff at Endsleigh Insurance Durham were lying when they said they had found the charger the last time it went missing.
I’m currently waiting for a call back due in the next 5-10 minutes.
Toucan
My complaint is being handeled through OTELO
Posted in Bad Customer Service experiences, Endsleigh Insurance, Royal Mail, Toucan Internet

Linkin Park – Meteora

July 29, 2006
3 Comments

The songs on this album pretty much describe the way I’m feeling with my life right now.

Posted in Diaries of the Possessed, Linkin Park

Yay for stupidity

July 25, 2006
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Stupidity on my part:

I locked myself out of the flat, not 10 seconds after I had my keys in my hands.

Stupidity on the part of others:

Whoever it is working on the flat upstairs left the back door to the flat open, so I managed to let myself back in.

Posted in East Durham Homes

part 0 – dichotomy of curiosity

July 19, 2006
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My life consists of a room with two doors and a single matress on a simple frame. Through one door is a infinitely vast library, which as near as I can tell contains the sum of human knowledge. Through the other however….

I’ve never been through the other door. Sure, I’m curious to know what lies beyond it, but I’m also curious to know what I can learn from this library. I’ve lost track of how long I’ve spent here in this library. I don’t seem to use the bed for much more than a comfortable alternative to the chair in the center of the library.

The door to the library was open when I arrived here. The other door was closed. Did I come here through the closed door, or through the library ? I don’t know anymore. I can’t remember much else than what I’ve learnt by reading these books. Did I remember how I got here when I started ? Was my mind a blank before or after I came here ? Did all the knowledge I’m cramming into my mind push out my other memories ? I don’t know the answers to these questions.

If I came here through the closed door, why did I come here in the first place ? If I came here through the library, where is the exit in the library ? I’ve explored the countless shelves looking for a way out, but all I find is more books. More knowledge. Nothing with the answers I seek, or at least the answers that were sought after till I gave up looking. I don’t seem to age here, so what’s the point in wasting time when the library is infinite ? Learn first, look later. Perhaps the answers will be in the books themselves, and not the library.

Posted in Creative Writing, project y 0.1

Diaries of the Possesed: On hold indefinately

July 19, 2006
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As you may have noticed….

As you may have noticed, I haven’t been writing these for a while. Basically what happened is I went through a depressive sink, stopped playing NwN, then started playing again on one character, went through another depressive sink, then started playing again and worked through one or two depressive sinks on that character. I’ve been through the original campaign, SoU, and I’m quite close to finishing chapter two of HotU.

I doubt that I’ll ever be “finishing” these diaries in the traditional sense. Perhaps if I ever get my hands on NwN 2, I’ll have gotten the charger for my iBook by then and I’ll be able to multi-task blogging much easier. Of course, I could just as easily do some script-fu and hack apart the custom journal entries and blog there, but the chances of that happening are just as likely as a replacement iBook charger arriving tomorrow along with a new iBook as an apology.

I’ll be coming for you next, Endsleigh.

Posted in Bad Customer Service experiences, Creative Writing, Diaries of the Possessed, Endsleigh Insurance

Selfish Idiots Drive Silver Cars

May 17, 2006
4 Comments

It was weird to see them drive up one after the other.

I live near a primary school, and as a result a lot of parents come to drop off their kids.

On the occasions I can get myself out of the house to get on the bus on a morning, I notice the habits of the parents. They’re a bunch of selfish idiots- at least the ones who park on the main road are. One car after the other drove up. One even came over from the opposite lane and parked in the designated bus area– parking the wrong way to drive off.

The weird thing was though, that all these people drove silver cars.

Posted in Uncategorized
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